Delete your account

NexaTill · point-of-sale for cafes, restaurants, and pop-ups.

You can permanently delete your NexaTill account and all associated data at any time. There are two ways to request deletion.

Option 1 — In the app (recommended)

1. Open NexaTill and sign in.
2. Enter your owner pincode to unlock.
3. Open the menu and go to Settings → Subscription.
4. Scroll to Delete account and tap it.
5. Confirm. Your account and all data are deleted immediately.

Option 2 — By email

If you can't access the app, email nexatill.support@gmail.com from the email address on your account, with the subject "NexaTill account deletion request". We'll verify and delete your account within 30 days.

What gets deleted

• Your login (email + password) and account.
• Your business profile, products, categories, taxes, and payment methods.
• Your entire sales history, shifts, and reports.
• Your staff records and roles.
• Your subscription entitlement and registered devices.
• All on-device data on every device signed in to the account.

Deletion is permanent and cannot be undone. We do not retain a backup.

Important — cancel your subscription separately

Deleting your account does not cancel a paid subscription. To stop billing, cancel it in your App Store (Settings → your name → Subscriptions) or Google Play (Play Store → Subscriptions) before deleting your account.

Data the stores may retain

Apple and Google keep their own purchase/transaction records per their policies; those are outside our control. We delete everything we hold.

Questions? nexatill.support@gmail.com